Byron Bay to Southport · Residential · Commercial · Refrigeration

Sized with a load calc, named on the quote, spec’d for salt air.

We size it with a room-by-room load calc, name the exact equipment on the quote, and spec the coil for salt air. Not "she'll be right, get the 7kW."

ARC AU45782 QBCC + NSW licensed Public liability to $20M

ARCRefrigerant licensed
QBCC + NSWLicensed both sides
4.9★214 Google reviews
6 yearsworkmanship warranty
Photo · install on a Burleigh rooftop
ARC Licensed
ARC AU45782
QBCC + NSW
Licensed both sides
Insured
to $20M
4.9★
214 reviews
Warranty
6-year workmanship
Why our quote looks different

Every quote splits into 7 lines.

"She'll be right, get the 7kW" is not a quote, it is a guess you pay for later. Here is everything that is in ours, line by line.

What's actually on the quote

Seven lines. Every one sized and named.

Sized, named, spec'd
S Saltline Air & Refrigeration
QUOTE · ducted, 4-bed
ARC AU45782
  • 01Heat-load calculation
  • 02Equipment named
  • 03Placement plan
  • 04Coastal coil spec
  • 05Electrical + circuit
  • 06Pipework + drainage
  • 07Commissioning + ARC
Heat-load calculation
Room by room: floor area, glazing, orientation and ceiling height. The kW comes from the calc, not a guess.

“She'll be right, get the 7kW” by text  →  seven lines, sized.

The 7-line quote
  1. 1 Heat-load calculation. Room by room: floor area, glazing, orientation, ceiling height and insulation. The kW comes from the calc, not a guess.
  2. 2 Equipment named. Exact make, model, series and capacity on the quote. “A good Japanese one” is not a model number.
  3. 3 Placement plan. Where the indoor and outdoor units go: airflow, noise, service access and how far from the salt.
  4. 4 Coastal coil spec. Salt-zone installs get a blue-fin or anti-corrosion-treated condenser. The standard coil is what rusts out in three years.
  5. 5 Electrical + dedicated circuit. Single-phase or three-phase, the isolator, the circuit and the switchboard check. We hold the electrical licence, so it is our line, not yours.
  6. 6 Pipework, drainage + penetrations. Refrigerant line length and lagging, the condensate run, and every wall penetration sealed against weather and vermin.
  7. 7 Commissioning + compliance. Gas charge weighed and logged, system commissioned to spec, ARC paperwork issued and the manufacturer warranty registered.
If a quote doesn’t show these lines, you can’t compare it, and you don’t know what’s been cut.

What you get from us

  • Room-by-room load calc
  • Make, model + capacity named
  • Coil spec’d for the salt zone
  • Electrical done in-house, licensed
  • Gas charge weighed + logged
  • ARC paperwork + warranty registered

Cowboy tells

  • “She’ll be right, get the 7kW”
  • “A good unit, mate.” No model named
  • Standard coil 200m from the surf
  • “The sparky’s your problem”
  • Charged by the gauge, not the scales
  • Cash job, no compliance certificate
How it runs

From the load calc to the commissioning sheet, step by step.

1

Site visit + load calc

We measure the rooms, check the glazing and the switchboard, and run the heat-load calculation before we quote a kW.

2

Itemised quote

The seven-line install quote: sized equipment named, coil spec, electrical, pipework and commissioning each on their own line.

3

Equipment + contract

You sign off the model and the scope. We order, confirm the install window and take a deposit on letterhead.

4

Install day

Indoor and outdoor units mounted, lines run and lagged, penetrations sealed, condensate drained to fall. Drop sheets and a clean-down.

5

Electrical + commissioning

Dedicated circuit and isolator connected, system evacuated and charged by weight, then commissioned and tested under load.

6

Handover + paperwork

We walk you through the controls, hand over the ARC compliance paperwork, register the warranty and book the first service.

Honest scope

We'll tell you which system you actually need, not the biggest one we can sell you.

Option A

Single split system

One indoor head to one outdoor unit. The right fit for a bedroom, study, granny flat or single open living space.

Right when: one room or zone, modest load.
Wrong when: you want the whole house from one system.
$2,600 – $4,500
Most common

Multi-head split

Two to five indoor heads on a single outdoor unit. Independent room control without running ductwork through the roof.

Right when: a few rooms, no roof space, staged budget.
Wrong when: a big open plan that suits one ducted zone.
$6,500 – $14,000
Option C

Whole-home ducted

A single ducted system zoned room by room, controlled from one touchpad. The quiet, hidden, whole-house option.

Right when: new build, reno, or cooling the lot evenly.
Wrong when: no roof or underfloor space, tight budget.
$11,000 – $26,000+
Warranty in writing

Three layers, and what each one covers.

Layer 01

Our workmanship

6 years on the install: brackets, line work, drainage, penetrations and commissioning. Excludes physical damage and faults from a unit we did not supply.

Layer 02

Manufacturer

5–7 years parts and compressor on most Daikin and Mitsubishi systems, valid only on a correctly sized, commissioned and registered install. We register it for you.

Layer 03

Statutory (ACL)

Reasonable workmanship and fit-for-purpose under Australian Consumer Law. Always applies, on top of the two layers above.

Proof · recent work

Installs and fit-outs across the corridor, from single splits to coolrooms.

Before
After
Whole-home ducted, zoned, Robina. Load calc per zone, ducting sized to it, single controller. 3 days.
Before
After
Multi-head split, beach house, Palm Beach. Four heads, one outdoor unit, blue-fin coastal coil. 1 day.
Before
After
Single split, master bedroom, Miami. Sized to the room, quiet head off the bedhead wall, treated coil. Half a day.
Reviews

From homeowners and operators across the corridor.

★★★★★
“Three quotes, and Saltline was the only one that measured the rooms before naming a size. A year on the bedrooms are perfect and the bill is lower than I expected.”
— Sarah M., Burleigh Heads
via Google · Mar 2026
★★★★★
“Two installers told us to get the biggest unit. Mara ran the numbers and quoted us a smaller one that actually keeps up and costs less to run. Honest crew.”
— David & Jo R., Palm Beach
via Google · Feb 2026
★★★★★
“Whole-home ducted, zoned exactly how we live. Quiet, hidden, and the quote named every model and the coil treatment. No surprises on the day.”
— Marcus T., Robina
via word of mouth · Jan 2026
Where we work

From Byron Bay to Southport, both sides of the border.

No travel surcharge within 40km of Burleigh Heads.

Watch this before you book

The seven questions every owner asks, answered once.

Mara runs through sizing, cost, ducted vs split, running cost, the salt air, who does the electrical and the warranty. Ten minutes here saves an hour on the day.

What size air conditioner do I actually need? +
The honest answer depends on the room, not the price list. We measure floor area, glazing, orientation, ceiling height and insulation and run a load calc before we name a kW. Sizing off the floor plan is how you end up oversized and short-cycling, or undersized and never comfortable.
Ducted or split for my place? +
A split is cheaper and simpler for one room or zone. Ducted is quieter, hidden and zoned for a whole house, if you have the roof space and the budget. We lay out both honestly on the quote so you can see the cost and the trade-off rather than be pushed one way.
How long does an install take? +
A single split is usually half a day to a day. A multi-head runs one to two days. A ducted system is two to four days depending on size, zoning and any electrical work. We give you a realistic window on the quote and confirm the real install date, not just the booking date.
What does it cost to run, not just to buy? +
Running cost comes from correct sizing and an inverter system, not from buying the smallest unit. An oversized system cycles on and off, and an undersized one runs flat out, and both cost more to run than a right-sized one. We give you the rated efficiency on the model we quote so you can compare running cost.
Will it survive the salt air? +
Only if the coil is spec'd for it. Standard condensers corrode in the salt zone and can fail within a few years. On coastal installs we quote a blue-fin or treated outdoor unit and the right placement, on its own line. It is the biggest longevity decision on the coast.
Who does the electrical work? +
We do. Saltline holds the electrical licence, so the dedicated circuit, the isolator and the connection are our line on the quote, not a separate sparky you have to chase.
Do you hold both the refrigeration and electrical licences? +
Yes, and it matters. An aircon install is two regulated trades: the refrigerant work needs an ARC authorisation, and the power work needs an electrical licence. The cheap install does one without the other, and that is exactly when a manufacturer denies a warranty claim. We hold both and name the numbers on the quote.
When is the best time of year to install? +
Winter and early spring, June to August, is the quiet window: more install slots and less pressure. Demand and prices climb from September as everyone books before summer, and December to February is mostly breakdown territory. If you can plan ahead, book off-peak and we will not rush the job to beat a heatwave.
What does your warranty cover? +
A 6-year workmanship warranty on the install, plus the manufacturer parts-and-compressor warranty (which we register for you), plus your statutory rights under Australian Consumer Law. All in writing.
Get started

Get a free, itemised quote you can actually read.

Tell us what you need. We’ll book a walkthrough and send a quote with the work itemised, not just a number.

✓ ARCtick Refrigerant Handling✓ Daikin & Mitsubishi Accredited✓ Licensed & insured✓ 214 five-star reviews✓ 6-year workmanship
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